Your brief
An enquiry is not a booking, a payment request or a confirmed service.
Your enquiry goes to our team’s case system. This does not confirm availability, a booking or email delivery. Do not include identity documents or payment details.
Under 18: a parent must sign and be reachable. Some homes set a higher minimum age; Rental Operations checks the destination pack and the home’s own rule for each case.
Your brief goes to IGEMA’s private inbox (or Rental Operations, when connected), where it becomes a case. IGEMA replies with options; nothing is booked or charged by sending it.